Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Value for money

One week after joining, they asked me to verify proof of education, passport, drivers license. I refused.

They suspended my acct for the next 2 months and 3 weeks... Then the subscription ended.

Customer service refused to answer why i wont be refunded or why they dont state this info when taking your money. Worst people ever.

Product or Service Mentioned: Shaadi Account.

Reason of review: Poor customer service.

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Mumbai, Maharashtra, India #1210176

Dear Member,

We regret the inconvenience.

Our intention is not to upset you. However, please understand that these security checks are done for your own safety and security as they help us maintain a clean database.

Verification process is fully auto-mated.

Profiles are pulled up randomly by our systems irrespective of their membership type.

We would love to have you back with us and look forward for your co-operation. Awaiting your response.



These shaadi guys are thieves. I hope all of these thieves rot in ***.

They steal your money once you create a profile and pay them.

Then they start asking for private information. Full of crooks and dishonourable people.

Shame on them and their cheapster CEO.Stay away from these thieves

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