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Contact Shaadi Customer Service

Shaadi Phone Numbers and Emails

Customer Service:

  • +91 786 288 9999

Headquarters:

  • +91 224 351 7007
    2B (2) II Ground Floor, Film Center Building, 68 Tardeo Road, Mumbai - 400 034, India.

Shaadi Email:

Customer Service
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Shaadi Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Shaadi Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call Shaadi is 917862889999. 77% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 27% of customers reported contacting a real person successfully.

  • The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Thursday.

  • Be prepared for the call as Shaadi may ask you for the following information to identify you as a customer: email, phone number or customer id or account no.

View full overview ›
PissedConsumer Club

Contact Information

Shaadi Website:

Shaadi Help Center:

Corporate Office Address:

People Interactive (I) Pvt. Ltd.
2B (2) II Ground Floor, Film Center Building, 68 Tardeo Road
Mumbai, Maharashtra 400 034
India

Shaadi Customer Service Reviews

2.3 / 5
Poor
Eshika T Ueh
Locked out or denied access
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Im tired of logging in every time and then it says access denied . I have closed out of the app numerous times and tried again and again to log back on and Im unsuccessful.

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Monali K Bha
Very good experience and customer service
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5.0

I created an account for my son on the Shaadi.com app, and it was very simple. Setting up the profile and preferences was also easy.

When I had some questions, customer service was kind and helpful. They explained the premium plans, and after reading Shaadi.com reviews, we decided to upgrade. It was a great decision!

My son connected with several potential matches and found someone from our community. Were all happy and excited to plan their wedding now!

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robet t
I can't login to my account used my laptop.
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1.0

I don't like Shaadi customer service, I have been problem with 9 days now, No one fixed my problem, I have been chatting with customer support every day but still same problem, no one replay or fixed my problem it's very bad customer service and technical support experience. They don't know How to fixed problem.
Thank you!!

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dilip b Msa
My honest Shaadi.com review is something you should definitely read.

They handle customer support queries quite attentively. Profiles and requests for personal information are considered carefully. Nice platform for finding the right life partners.

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How Good is Shaadi's Customer Service?

Paramjit W
Paramjit W
Feels Disappointed | Nov 12, 2024

Not very good reception and response

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Hali Ufw
Hali Ufw
Feels Disappointed | Oct 04, 2024

My account is deactivated now i need refund and resolve

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Hollye Doh
Hollye Doh
Feels Satisfied | Oct 04, 2024

I came here with high hopes but I have not been contacted yet. I don't know if this is working or not. If you can help me with this, I will be very happy.

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Baljinder K Qqb
Baljinder K Qqb
Feels Disappointed | Jul 30, 2024

Dont choose shadi.com

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Eyob Siv
Eyob Siv
Feels Disappointed | Dec 10, 2023

I want to know Abdullah Omar Muria imam of Glasgow is he fake or genuine person. Because he used to chat alot with me, now he doesn't even call me. I really want to know who is he really. Pls help me with the information about Abdullah Omar Muria

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Melissaann Too
Melissaann Too
Feels Disappointed | Jul 03, 2023

They send me a pop up on my phone of the website but when I sign on, it says your account have been deactivated call the customer service. When I call the customer service the phone gets disconnected. When I try to chat it’s says you have to pay for that. I don’t understand what kind of game this is ?

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Summary of Shaadi Customer Service Calls

6.5K TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Shaadi?

Account Question:

  • “1135 repair bank account said people lnteractive lndia Pvt Ltd this already but not working not golden plan pay”
  • “My iam not finding my id well”
  • “Regarding membership of login”

Activation/ Cancellation Question:

  • “Deactivate account”
  • “Why you have deactivate my account”
  • “Want to cancel membership”

Request for Information Question:

  • “Request to return payment”
  • “Inquiry”
  • “Looking for a chatvdetail”

Product/ Service Question:

  • “To find the contact number of a girl wh”s a Doctor in Connecticut for m son Nitin Muralidhar who is a Design Lead in Boston”
  • “Aap not work”
  • “My profile chat not working”

Payments and Charges Question:

  • “I paid 124 dollars but i can't see message and reply.”
  • “For pay the amount,its urgent”
  • “For pay the amount”

Refund Question:

  • “Refund”
  • “Refund our money”
  • “Refund Request”

Staff Question:

  • “Service is very bad”
  • “Discussion about services”
  • “Regarding services”

Return/ Replace Question:

  • “Name change”
  • “Need to change profile details”
  • “Becoz i change my mobile set,also changes e mail”

Website/ Application Question:

  • “Site block kar di app ne”
  • “My daughter's gotra and date of birth are wrong on website”
  • “App not opening please open”

Shipping and Delivery Question:

  • “Package is not activate expire date error”
  • “Buy package”
  • “For package”

Employment Question:

  • “Government job regarding”
  • “Job”
  • “I am handicapped and boys handicapped an extra message n Irnment job he is yadav jhansi k as pas k ho”

Cards Question:

  • “You guy mentioned I can see 600 contracts but you don't show that I found it's kind scam. Plz call ma otherwise I will call my American Express card company and tell I will make a complaint about i.”
  • “Credit card charged twice for a payment”

Other Question:

  • “Gursevk”
  • “Rifand”
  • “My ac problem”

Compare Shaadi Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Shadi
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1.9 out of 5
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